Terms of use
Terms and Conditions
Shipping (Within New Zealand)
GNZ Bioscience Limited uses NZ Post (formerly Courier Post) to deliver parcels within New Zealand. Delivery is subject to NZ Post’s standard rates and terms and conditions. See: https://www.nzpost.co.nz/business/shipping-in-nz
All purchases are subject to GNZ Bioscience terms and conditions of purchase below.
Courier Options
Purchases $80 or Over
Free delivery.
Purchases Under $80
Standard 3 day delivery by Courier $8 (Nationwide).
• “Days” means “working days”.
• Prices and times subject to NZ Post changes.
• Delivery addresses must not be to a P.O Box.
Returns
Purchasers who are not completely satisfied with our products will receive their money back, provided they return the goods at their own cost and comply with our Returns Policy.
Delivery
Delivery of goods ordered shall be in the manner specified in your order.
GNZ Bioscience is not responsible for any delay in delivery or non-delivery of goods other than in accordance with the Consumer Guarantees Act 1993.
International Shipping
Courier Delivery
GNZ Bioscience Limited uses DHL to deliver parcels internationally. Delivery is via airfreight and subject to DHL’s standard rates and terms and conditions.
https://www.dhl.com/nz-en/home/our-divisions/global-forwarding/air-freight.html
All purchases are subject to GNZ Bioscience terms and conditions of purchase below.
Delivery pricing calculated by DHL.
Returns
Purchasers who are not completely satisfied with our products will receive their money back, provided they return the goods at their own cost and comply with our Returns Policy.
Delivery
Delivery of goods ordered shall be in the manner specified in your order.
GNZ Bioscience is not responsible for any delay in delivery or non-delivery of goods. Please discuss your query with DHL Customer Service.